Acronis and Splashtop announced a partnership Wednesday that promises to make troubleshooting security problems on endpoints easier. Under the deal, the pair will integrate Splashtop’s secure remote access software with Acronis’s Cyber Protect Cloud, a backup and cybersecurity platform. Through Splashtop, technicians can take control of computers and resolve issues without leaving the Acronis console.
The new arrangement should be especially attractive to managed services providers (MSPs), who use Acronis’s platform to allow their support staff to access clients’ devices for faster remediation of incidents and more efficient technical support. Splashtop can also be used to provide on-demand help desk support to any computer or mobile device, regardless of device type or operating system, as well as be enabled to allow users to access their work computers remotely.
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