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A configuration error in the SaaS platform of an S&P 500 company is leaking data on the internet. News of the misconfiguration mistake found in nearly 70% of ServiceNow instances tested was reported Wednesday by AppOmni, a SaaS security provider.
According to AppOmni, the misconfiguration resulted from a combination of customer-managed configurations and over-provisioning of permissions to guest users. ServiceNow has more than 25,000 customers, most of them with 50 to 200 employees and with revenues in the $1 million to $10 million range.