While most security teams believe that security operations centers (SOCs) play a pivotal role in cybersecurity programs, several challenges are impacting SOC performance within businesses, according to a new report. Among these are information overload, worker burnout, and talent retention. The data comes from cybersecurity firm Devo following an independent survey of global SOC leaders (553) and staff members (547), and it adds evidence to reports of security operations becoming harder for teams to perform.
SOC teams face numerous pain points, leaders and staff consider quitting
In its 2022 Devo SOC Performance Report, the firm discovered that SOC professionals experience significant challenges while performing their duties as SOC leaders and their teams wrestle with several ongoing issues that hamper performance. What’s more, Devo’s findings suggest that some of the key SOC complications facing organizations date back to the start of the global COVID-19 pandemic in early 2020.