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Phishing, in which an attacker sends a deceptive email tricks the recipient into giving up information or downloading a file, is a decades-old practice that still is responsible for innumerable IT headaches. Phishing is the first step for all kinds of attacks, from stealing passwords to downloading malware that can provide a backdoor into a corporate network.

The fight against phishing is a frustrating one, and it falls squarely onto IT’s shoulders.

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