This vulnerability allows remote attackers to execute arbitrary code on affected installations of ICONICS GENESIS64. User interaction is required to exploit this vulnerability in that the target must visit a malicious page or open a malicious file.
This vulnerability allows remote attackers to disclose sensitive information on affected installations of ICONICS GENESIS64 GenBroker64. Authentication is not required to exploit this vulnerability.
golang-cloud-google-0.103.0-2.fc37
Automatic update for golang-cloud-google-0.103.0-2.fc37.
* Wed Aug 3 2022 Robert-André Mauchin <zebob.m@gmail.com> 0.103.0-2
– Fix tests on other arches
* Mon Aug 1 2022 Robert-André Mauchin <zebob.m@gmail.com> 0.103.0-1
– Update to 0.103.0 – Close: rhbz#2110122 rhbz#2077319 rhbz#2112949
rhbz#2112959 rhbz#2058383 rhbz#2110122
* Thu Jul 21 2022 Maxwell G <gotmax@e.email> 0.100.0-5
– Fix FTBFS
* Fri Jun 17 2022 Robert-André Mauchin <zebob.m@gmail.com> 0.100.0-4
– Rebuilt for CVE-2022-1996, CVE-2022-24675, CVE-2022-28327,
CVE-2022-27191, CVE-2022-29526, CVE-2022-30629
A recent report by Javelin Strategy and Research found that identity theft cost Americans $56 billion in 2020, with imposter scams accounting for 20% of online fraud. While most internet platforms have stringent data security measures in place to curb cyber fraud, they aren’t always fool-proof.
Your user information is available online as a result of your digital footprint — the traces of all your online activity. No matter how minimal you think your online presence is, some of your data is inevitably collected by various platforms. Many activities require you to give your personal information — your name, email, phone number, age, and gender — which tech companies then collect and use to tailor your online experience.
Additionally, there are numerous obscure data brokers online that collect your user information, package it, and supply it to tech companies for targeted advertising. Large-scale number crunching and analysis help advertisers target their desired demographics in a comprehensive way.
Thankfully, there are ways you can mitigate the adverse impacts of a lack of online privacy and minimize the amount of your personal information that brokers have access to.
A common type of online fraud is theft from your bank account using your credit card or account information. This is made worse by the fact that people feel more comfortable sharing their private information with certain industries — healthcare and financial services in particular — who might not always have the best data security measures in place.
Phishing, man-in-the-middle attacks, and backdoor entries are ways in which malicious parties try to access user data stored on individual and big-tech servers. Simply put, the more information there is about you on the internet, the more it takes a toll on your overall cyber security.
Data brokers typically collect any legal data they can that is publicly available. Your public records might include your social media profiles, name, number, email accounts, Social Security number (SSN), home address, and criminal and marriage records. This personal data is important to other companies that use it to enhance their UI, run targeted ads, and give their advertisers the option to conduct extensive market research right on the platform.
Apart from this, social media is an online representation of your real life, and most social media accounts include names, addresses, employment history, photos, and videos. Such a detailed insight into your life makes it easier for these platforms to figure out your interests and consumer behavior better and even predict it to run targeted ads at the right time.
Have you ever wondered why you automatically start seeing advertisements for various hotels in your travel destination when you search for flight tickets? This is because your browsing history is recorded and tracked by the platform you are using. They find patterns and correlations in your search history, and the algorithm starts suggesting things accordingly. While this can be helpful to easily find what you’re looking for, it also means that your data is available online.
Let’s review some popular ways for you to remove your personal information from the internet.
As of April 2022, Google held just over 92% of search engine market shares worldwide. Aside from being a search engine, Google also has various other applications, such as Gmail and Google Maps. While Google is a great tool, it is also a gateway to some of your personal information.
To combat this issue, you can remove your name from Google search results by submitting a removal request. This will disable anyone online from getting any results if they search your name. Moreover, Google collects all your browsing data continuously. You have the option to turn on “Auto Delete” in your privacy settings to ensure that the data is deleted regularly and help limit the amount of time your sensitive data stays vulnerable.
You can also occasionally delete your cookies or use your browser in incognito mode to prevent websites from being tracked back to you. Go to your Google Chrome settings to clear your browser and cookie history.
The data broking industry is popular to the extent that there are sub-industries within them. Some data brokers specialize in location data, while others focus on health or financial data.
Companies also invest in building search engines that can look up individuals. Some of these people search sites like Whois, PeopleFinders, Intelius, and BeenVerified are extensively used by companies for background checks of individuals. While this might seem unethical to many, data brokerage is considered legal in many parts of the world, including almost all states in the U.S.
McAfee helps you with personal data cleanup. It can identify which websites collect and sell your personal data and remove it for you. Doing this process individually for different data brokers can be a time-consuming process.
As discussed above, while you cannot eliminate your digital footprint, you can minimize your presence on social media to the bare minimum. Start by taking some time to make a list of all your online accounts and subscriptions. While this may seem like an easy task, we tend to subscribe to so many websites, blogs, and services online that we might not even recollect them. Think about how many times you must have given your name, age, email, and even address for different services and websites.
After making a list, prioritize your social media accounts. If there are old accounts that you no longer visit or websites that have gone out of fashion, like Myspace or Tumblr, you may want to deactivate them or consider deleting them entirely.
Even on social media platforms like LinkedIn, Facebook, and Twitter that you continue using regularly, consider adjusting your privacy settings to ensure that your personal information on these social media platforms is the bare minimum. For example, on Facebook you can lock your profile, while on Instagram you can stay private.
If you ever published articles, wrote blogs, or created any content online, it might be a good time to consider taking it down if it is no longer serving a purpose. Depending on your writing, you may have shared personal details about your life.
Additionally, you might be mentioned by other people in various social media posts, articles, or blogs. It is worth reaching out to these people to request them to take down posts with sensitive information. If your friends or third-party websites do not comply with taking down your information, you can visit Google support and send a legal request to Google to have it removed.
Social media and online articles that host your personal information are often used when businesses or hackers are doing “internet scrapes” to find better ways to use your targeted information. Asking your friends or third-party sites to remove that information can help protect your privacy.
Similar to reducing your digital footprint online, you should delete all unnecessary apps on your iPhone or Android that you no longer need or use. Even when apps are not open or in use, they tend to continuously track personal information such as your real-time location and even your payment details if you have a paid subscription to the app.
Some apps even sell this data as it can be extremely advantageous to other companies. For example, fitness apps have crucial health-related data for thousands of individuals. This data is valuable for companies targeting a certain consumer segment to make sales. Try to share as little information with apps as possible if you’re looking to minimize your online footprint, and provide them access to your photos, contacts, and location only on a need-to-know basis.
McAfee is a worldwide leader in online protection. We seek to empower you to be a confident and well-informed user of the internet while also enabling you to enjoy the many benefits of technology. McAfee offers various mechanisms to protect your privacy online and minimize the risk of cybercrimes.
We help with identity theft protection by keeping your personal information safe and alerting you quickly if sensitive information is found on the dark web.
McAfee’s protection score checks the health of your online protection and provides insights to improve your security. By assessing your current privacy status, we can provide contextual advice to improve your online security. We can also use our Personal Data Cleanup feature to help identify and assist in removing your information found online.
Accessing public Wi-Fi can be a huge source of a data breach, so we also offer an unlimited VPN that automatically turns on when you need it. Using a VPN substantially improves your chances against cybercriminals, making your information much harder to track.
The post 5 Steps to Removing Your Personal Information From the Internet appeared first on McAfee Blog.
Multiple vulnerabilities have been discovered in Google Chrome, the most severe of which could allow for arbitrary code execution. Google Chrome is a web browser used to access the Internet.
Successful exploitation of the most severe of these vulnerabilities could allow for arbitrary code execution in the context of the logged on user. Depending on the privileges associated with the user, an attacker could then install programs; view, change, or delete data; or create new accounts with full user rights. Users whose accounts are configured to have fewer user rights on the system could be less impacted than those who operate with administrative user rights.
Whether using the internet for play or work, you want to spend your time online enjoying the peace of mind that comes with having a secure network.
You don’t want to contend with someone taking your personal data — whether it’s credit card information, passwords, or bank account details — via malware or a data breach on your Android, Windows, or Apple iOS device.
Fortunately, with some sensible precautions and simple steps, you can use your connected devices productively without worrying about cybercriminals and malicious software. This article explains how to stop hackers from getting access to your sensitive data.
You can take steps to protect your different computing and mobile devices and operating systems. These steps can be divided into technological solutions and the right awareness and information to provide a comforting measure of self-protection.
It’s like learning karate for self-defense, giving you confidence as you negotiate the wider world (and hoping that you never have to use it).
When it comes to identity protection software, McAfee provides a proven solution with our identity protection and privacy services. The protection includes alerts if your sensitive information is found on the dark web (up to 10 months sooner than other providers), personal data cleanup from sites gathering and selling your information, and an unlimited virtual public network (VPN) service that protects your privacy as you use public Wi-Fi networks.
You’ll also get up to $1 million in identity theft coverage and hands-on restoration support to help you reclaim your identity.
Simple, obvious passwords and passcodes (like your street address, your birthday, your kids’ or pets’ names, or “1234” or “abcd”) are easy for cybercriminals to crack, giving them unwanted access to your private data.
The stronger your password, the better your protection. Some best password practices include:
Use a different password for all your online accounts, including your email accounts, social media platforms, and bank accounts.
Create a password that’s at least eight characters long, combining lowercase and uppercase letters, numbers, and symbols.
Don’t use consecutive keystrokes, such as “qwerty.”
Don’t share your passwords with anyone.
Avoid entering your password on unsecured public Wi-Fi, such as at an airport or in a coffee shop.
It’s important not to be a standing target. Just as you should use different passwords for everything, you should regularly change your passwords. You should do this a few times a year (although some cyber experts say this might not be necessary if you have a long and very complicated password).
If you have a number of passwords that you update often, it might be worth getting a password manager like McAfee True Key to keep track of them. Not only will you not be faced with remembering all your different passwords or writing them down (also a no-no), but it can also help you create and store unique passwords.
The software uses the strongest encryption algorithms available to protect your passwords, scrambling them so no one else can access them. It’ll also suggest new passwords and automatically log you into your online accounts with just one master password.
Another important line of defense is multi-factor authentication (sometimes known as two-factor authentication). This system uses a password and a second piece of verification — often an SMS message sent to your Android device or iPhone — to authenticate your identity.
This provides hard-to-beat protection even if a hacker has your password. Besides receiving SMS codes, there are also code-generating apps and physical security keys.
Thinking before you click on an email or text is a very important defense against phishing scams. Your bank won’t send you an email or text notifying you that there’s been suspicious activity on your account.
Does getting a large refund from your phone company sound too good to be true? It is. Similarly, the Internal Revenue Service (IRS) won’t text to tell you that you owe them money, and princes aren’t going to give you a fortune out of the blue.
Internet users beware: If you’re not absolutely certain that the text message you received is from a legitimate and trusted source, delete it. You can always contact the business or person directly to confirm that the message is legit.
Any operating system or app you use is open to malicious cyberattacks. This is why you should keep all your software up to date with the latest versions. Software developers are continually fixing holes in their products and offering cybersecurity patches to make them as safe and hacker-proof as possible.
Make sure your software, firmware, and security settings are up to date on your home’s Wi-Fi router, as well. You can often change your settings to allow for automatic updates.
Sure, who doesn’t like to go to a cafe, library, or hotel lobby to use the free Wi-Fi? But security is often weak in these public networks. If you open your online banking account or access personal information, you may unwittingly be giving a personal invitation to eavesdropping cybercriminals.
This is where the bank-grade level of protection of McAfee Secure VPN comes in, which automatically turns on when you need it and keeps you safe on public Wi-Fi networks.
Even if your device does get hacked, you can protect vital information on your Windows or macOS system with an encryption program like BitLocker or FileVault. You can protect any hard drive you use, including portable ones and USB keys.
It’s also a good idea to only shop at encrypted websites marked with the prefix “HTTPS” in their URLs.
One of the best ways to surf the web in comfort while keeping hackers at bay is with the comprehensive solutions provided by McAfee Total Protection.
Your protection includes proactive measures (meaning we’ll guide you to the best choices for prevention), early detection, and expert identity theft support.
This means you’ll get identity monitoring, up to $1 million in identity theft coverage, lost wallet protection, premium antivirus software, a secure VPN, and personal data removal. In particular, our Personal Data Cleanup service will help find and remove your personal information from data broker websites and people search sites.
With McAfee, you don’t have to be afraid of hackers. Let us deal with them.
The post How to Stay One Step Ahead of Hackers appeared first on McAfee Blog.
Your digital footprint grows with every internet account you make. While your old Tumblr account may be fun for reminiscing, dormant accounts are actually one of the most significant sources of user data on the internet. These accounts can be used by data brokers or third parties to access your personal information.
To improve your data security, it’s good practice to remove public-facing information by deleting unused accounts. Simply put, having less personal data stored on the internet reduces the risk of theft and/or non-consensual data usage.
Deleting, canceling, unsubscribing, or removing your account can be a long process, depending on the service. This article will walk you through the simplest ways to delete unwanted accounts from various social media platforms.
Deleting unwanted accounts protects your information and prevents the monetization of your data. Your internet accounts often hold personal information like your name, age, email, or home address. What’s more alarming is that some platforms may even have credit card details, phone numbers, and bank account information.
When left unattended, internet accounts become vulnerable to being suspended or taken over by the platform. This means that if your accounts are left inactive for too long, you might be handing some or all of your data over to the tech platform.
For example, even if you believe an old Google account doesn’t have any sensitive information stored, it may be linked to other platforms you use (like Amazon or Google services like Gmail and Google Play). This exposes all of these accounts to several data privacy vulnerabilities.
Moreover, a recent survey found that 70% of surveyed adults admitted using the same password for more than one service. People who don’t use password managers or reuse passwords are at a greater security risk than others, as multiple accounts can become compromised at once. Whether the platform is now out of service or you are cutting down on your app usage, deleting dormant accounts will minimize security threats and safeguard your data.
Every platform has a different process for deleting accounts: Some take only a few clicks to complete and others are a little longer. Companies usually don’t want a user to stop using their services, so account deletion pages are often hidden in a complex web of tabs that you have to navigate.
In addition, some subscription services might require that you send an email to customer support to close your account. You can go to justdelete.me, an online directory that lets you access direct links to account deletion pages of various web services.
Remember to download your personal information and data before pulling the plug on your account. Most platforms let you download your data before initiating a deletion request, which saves you from losing important details and files. It is also important to check whether your Google account is used for your YouTube channel or connected to other online accounts.
To help you get rid of accounts you no longer use, we’ve broken down deleting accounts from some of the most popular social networks. The steps described below are for a desktop browser and may not apply to Android or iOS devices (unless specified).
Facebook’s user privacy policy enables it to store a large amount of user information, including personal messages, posts, search history, name, age, birthdate, and even metadata from posted photos and videos.
Follow these simple steps to delete your Facebook account:
After logging in from your desktop, click the arrow in the top-right corner
Go to Settings
Click on “Your Facebook Information” tab
Click on “Deactivation and Deletion”
Choose “Delete Account” from menu
Enter password to confirm
Click “Delete Account”
LinkedIn collects information on users and uses it for targeted advertising. As a result, it amasses quite a lot of your data, from professional details to personal preferences and even your online behavior trail.
Follow these simple steps from your desktop to delete your account:
Click on your profile avatar in the top-right corner
Click on “Account Preferences”
Scroll to Account Management and click on “Close Account”
Select a reason for deleting your account
Type password to confirm
It’s simple to delete your Twitter account, but you’ll have to wait 30 days for your data and tweets to clear. To delete your account, you first need to deactivate it.
Once you’ve decided to delete your account from the micro-blogging site, follow these steps from your desktop:
From the navigation menu on the left, click on “Settings and Privacy”
Go to “Your Account” tab
Click on “Deactivate your account”
If you don’t choose to reactivate within 30 days, your account will automatically be deleted
Remember to revoke third-party access to your Twitter account to avoid having your account reactivated in the 30 days following deactivation.
Since Facebook and Instagram are both owned by Meta, they share a lot of data for targeted advertising. You can adjust the privacy settings of your Instagram account from the mobile app, but you will need to log in from a web browser like Chrome to delete your account.
To delete your Instagram account:
Go to the “Delete your account” page
Choose a reason you’re deleting your account
Enter your password
Click on “Permanently delete your account”
Your information and data will be permanently deleted after 30 days and you won’t be able to retrieve it. However, completing a deletion process may take up to 90 days.
Tumblr has a fairly simple process to delete your account:
Log in to Tumblr from your desktop
Click on the profile icon in the top-right corner
Choose “Settings”
Click on “Delete account”
Enter your email address and password to confirm
Delete account
Follow these steps to delete your account from the popular picture-sharing platform:
Select the drop-down menu in the right corner
Click on “Account Management” from the navigation menu
Select “Delete Account”
Confirm when asked to receive an email with the final step
In the confirmation email, click on “Yes, close account”
Pinterest servers continue to store your data after deletion, but your information won’t be visible to other users.
There are different steps to deleting your email account depending on which email service you use. Backing up email data usually takes more time because of the sheer volume of data a mail account can hold.
Complete the following steps to delete your Google account:
Open this URL in your web browser: myaccount.google.com
Select “Data and Privacy” from the menu on the left
Scroll to “Download or delete your data”
Click on “Delete a Google Service”
Click “Delete a service”
Enter your password
Click the trash bin icon next to Gmail
Here’s what you need to do to delete your Yahoo email account:
Open this URL in your web browser: edit.yahoo.com/config/delete_user
Login with your login credentials
Click on “Continue to delete my account” on the confirmation page
Deleting your Yahoo account also deletes the linked information from Yahoo’s other services.
Follow these steps to delete your Microsoft account on Outlook 2010, 2013, or 2016:
Open Outlook on your desktop and select “File” from the upper-left corner
Click on “Account Settings” and choose “Settings” again
Select the account you want to remove and click “Remove”
Confirm by clicking “Yes”
Leaving old information scattered across the internet makes you susceptible to identity theft. There are multiple ways to keep your identity and data secure online, including McAfee’s Total Protection plan.
Total Protection lets you choose from multiple affordable subscription models that provide comprehensive security against identity theft and potential data breaches and offers web protection and several related benefits. In addition, having access to 24/7 online security experts and a 30-day money-back guarantee make the Total Protection plan an easy, reliable, and safe choice. You can also have peace of mind with McAfee’s Personal Data Cleanup feature where our teams will work to find your personal information online and assist in removing it.
The post How to Delete Old Accounts Containing Personal Information appeared first on McAfee Blog.
Private tech companies gather tremendous amounts of user data. These companies can afford to let you use social media platforms free of charge because it’s paid for by your data, attention, and time.
Big tech derives most of its profits by selling your attention to advertisers — a well-known business model. Various documentaries (like Netflix’s “The Social Dilemma”) have attempted to get to the bottom of the complex algorithms that big tech companies employ to mine and analyze user data for the benefit of third-party advertisers.
This article will help you better understand what information is being collected by tech companies, how it’s being used, and how you can protect your privacy online.
Tech companies benefit from personal information by being able to provide personalized ads. When you click “yes” at the end of a terms and conditions agreement found on some web pages, you may be allowing the companies to collect the following data:
Personal data. This includes identity-related information like your name, gender, Social Security number, and device-related information like IP address, web browser cookies, and device IDs. Personal data is usually collected to classify users into different demographics based on relevant parameters. This helps advertisers analyze what sections of the audience interact with their ads and what they can do to cater to their target audience.
Usage data. Your interactions with a business’s website, text messages, emails, paid ads, and other online activities are recorded to build an accurate consumer profile. This consumer profile is used to determine and predict what kind of content (including ads) you are more likely to interact with and for how long.
Behavioral data. Purchase histories, repeated actions, time spent, movement and navigation on the platform, and other types of qualitative data are covered under behavioral data. This helps platforms determine your “favorite” purchases or interactions so they can suggest other similar content/products.
Attitudinal data. Companies measure brand and customer experiences using data on consumer satisfaction, product desirability, and purchase decisions. Marketing agencies use this data for direct consumer research and creative analysis.
For someone unfamiliar with privacy issues, it is important to understand the extent of big tech’s tracking and data collection. Once these companies collect data, all this information can be supplied to third-party businesses or used to improve user experience.
The problem with this is that big tech has blurred the line between collecting customer data and violating user privacy in some cases. While tracking what content you interact with can be justified under the garb of personalizing the content you see, big tech platforms have been known to go too far. Prominent social networks like Facebook and LinkedIn have faced past legal trouble for accessing personal user data like private messages and saved photos.
The information you provide helps build an accurate character profile and turns it into knowledge that gives actionable insights to businesses. Private data usage can be classified into three cases: selling it to data brokers, using it to improve marketing, or enhancing customer experience.
Along with big data, another industry has seen rapid growth: data brokers. Data brokers buy, analyze, and package your data. Companies that collect large amounts of data on their users stand to profit from this service. Selling data to brokers is an important revenue stream for big tech companies.
Advertisers and businesses benefit from increased information on their consumers, creating a high demand for your information. The problem here is that companies like Facebook and Alphabet (Google’s parent company) have been known to mine massive amounts of user data for the sake of their advertisers.
Marketing can be highly personalized thanks to the availability of large amounts of consumer data. Tracking your response to marketing campaigns can help businesses alter or improve certain aspects of their campaign to drive better results.
The problem is that most AI-based algorithms are incapable of assessing when they should stop collecting or using your information. After a point, users run the risk of being constantly subjected to intrusive ads and other unconsented marketing campaigns that pop up frequently.
Analyzing consumer behavior through reviews, feedback, and recommendations can help improve customer experience. Businesses have access to various facets of data that can be analyzed to show them how to meet consumer demands. This could help improve any part of a consumer’s interaction with the company, from designing special offers and discounts to improving customer relationships.
For most social media platforms, the goal is to curate a personalized feed that appeals to the users and allows them to spend more time on the app. When left unmonitored, the powerful algorithms behind these social media platforms can repeatedly subject you to the same kind of content from different creators.
Here are the big tech companies that collect and mine the most user data.
Google. Google is the most avid big tech data miner currently on the internet because the search engine deals almost exclusively with user data. Google tracks and analyzes everything from your Gmail and calling history (for VoLTE calls) to your Chrome browsing preferences through third-party cookies.
Facebook. Meta’s Facebook collects phone numbers, personal messages, public comments, and metadata from all of your photos and videos. Facebook primarily uses this data to fuel its demographic-based targeted ad mechanisms.
Amazon. Amazon has recently admitted to storing many user data points, including phone numbers, credit card information, usernames, passwords, and even Social Security numbers. Amazon also stores information about your search terms and previously bought products.
Twitter. Platforms like Twitter employ a “family of apps” technique to gather sensitive user data. While these platforms openly collect and mine user data themselves, they also collect information from app networks (like Twitter’s MoPub or Google’s AdMob) that include several other third-party apps. These apps choose to partner with tech giants for better profits.
Apple. While much better than its competitors, Apple still mines a considerable amount of user data. While Apple’s systems allow users to control their privacy settings, Apple gives all of its users’ information to Apple’s iOS-based advertisement channels. The iPhone App Store is another place where user data is exclusively used to create customized user experiences.
Microsoft. Microsoft primarily collects device-related data like system configurations, system capabilities, IP addresses, and port numbers. It also harvests your regular search and query data to customize your search options and make for a better user experience.
Users need a comprehensive data privacy solution to tackle the rampant, large-scale data mining carried out by big tech platforms. While targeted advertisements and easily found items are beneficial, many of these companies collect and mine user data through several channels simultaneously, exploiting them in many different ways.
It’s important to make sure your personal information is protected. Protection solutions like McAfee’s Personal Data Cleanup feature can help. With this feature, our teams scour the web for traces of your personal information and assist in getting it removed to enhance your online privacy.
McAfee’s Total Protection provides antivirus software for all of your digital devices and a secure VPN connection to avoid exposure to malicious third parties while browsing the internet. Our identity monitoring and personal data removal solutions further remove gaps in your devices’ security systems.
With our airtight data protection and custom guidance (complete with a protection score for each platform and tips to keep you safer), you can be sure that your internet identity is protected.
The post What Personal Data Do Companies Track? appeared first on McAfee Blog.
Authored by Oliver Devane
Technical Support Scams have been targeting computer users for many years. Their goal is to make victims believe they have issues needing to be fixed, and then charge exorbitant fees, which unfortunately some victims pay. This blog post covers a number of example actions, that scammers will go through when they are performing their scams. Our goal is to educate consumers on the signs to look out for, and what to do if they believe they are being scammed.
For a tech support scammer to reach their victims, they need to first find them (or be found by them). One technique we see includes scammers creating Twitter or other social media accounts that post messages claiming to be from the official technical support site. For example, a Twitter account will post a tweet with the hashtags #McAfee and #McAfeeLogin to drive traffic to the tweet and make victims believe the links are legitimate and safe to click.
Scammers behind tech support scams can create very convincing websites which mimic the official ones.
Some fraudulent websites use the McAfee logo or other company logos to try trick individuals. They often invite clicking on a ‘LOGIN’ or ‘ACTIVATE’ link with a similar color scheme to official sites to appear legitimate.
These sites may then ask the victim to enter their real username, password, and phone number. Upon entering these details, websites will usually show an error message to make the victim believe there is an issue with their account.
The error message will usually contain a link that upon clicking will load a chat box where the scammers will initiate a conversation with the victim. At this point, the scammers will have the phone number and email address associated with the victim. They will use this to contact them and make them believe they are an official technical support employee.
The scammer’s next objective is often to gain access to the victim’s computer. They do this so that they can trick the victim into believing there is an issue with their computer and that they need their support services to fix it.
The scammers will do this by either asking the victim to enter a URL that will result in the download of a remote access tool or by providing them with a link in the chat window if they are still speaking to them on the fake support website.
A remote access tool will enable the scammer to take complete control of the victim’s machine. With this, they will be able to remove or install software, access personal data such as documents and cryptocurrency wallets as well as dump passwords from the web browsers so they can then access all the victim’s accounts.
It is vital to not provide remote access to your computer to unknown and unverified individuals, as there could be a big risk to your personal data. Some examples of remote access tools that have legitimate uses but are often used to perpetrate fraud are:
TeamViewer
LogMeIn
AnyDesk
Aweray (Awesun)
If the scammers are given access to the victim’s machine, they will often make use of the command filename cmd.exe to perform some visual activity on the computer screen which is done to attempt to trick the individual into believing that some malicious activity is occurring on their computer or network. Most people will be unaware of the filename cmd.exe and the actions being used,and thus will be none the wiser to the scammer’s actions.
Here are some examples we have seen scammers use:
Changing the title of cmd.exe to ‘network scanner’ or ‘file scanner’ to make the victim believe they are running a security tool on their machine.
Scammers will make use of standard functions within the cmd.exe file, to make their victims believe they are performing lots of activity. One of these functions is ‘dir’ which will display all the files for a specific directory. For example, if you have a folder called ‘school work’ and have 2 word documents in there, a ‘dir’ query of that folder will appear like this:
What the scammers will do is make use of ‘dir’ and the title function to make you believe they are scanning your machine. Here is an example of running ‘dir’ on the all the files on a machine with the cmd.exe title set to ‘File Scanner’:
A similar function to ‘dir’ called ‘tree’ may also be used. The ‘tree’ function will display directory paths and will generate lots of events on the screen:
Some scammers will also add their phone number to the taskbar of the victim’s machine. They do this by creating a new folder with the phone number as the name and adding it as a toolbar. This is shown in the image below
Scammers may install other software on the victim’s machine or make them believe that they have installed additional software which they will then be charged for.
For example, some scammers may add programs to the desktop of victims which have no purpose, but the scammers insist they are legitimate security tools such as firewalls or network scanners.
Some example filenames are:
Firewall security.exe
Network firewall.exe
Network security.exe
Email security.exe
Banking security.exe
The scammers will usually perform some activity on your machine before asking for payment. This is done to build confidence in their work and make you believe they have done some activity and therefore deserve some sort of payment. Do not be fooled by scammers who have not performed any useful activity. As detailed in the previous sections, be careful not to fall victim to fake social media accounts or websites.
This section contains a few signs to look out for which may indicate that you are interacting with a scammer.
Some scammers will become rude and very short with you if you start questioning what they are doing. They may say that you are not technical and do not understand what is occurring. This would not be the behavior of a legitimate technical support operative.
Scammers will encourage you to leave the machine and remote connection on even if you need to go out and leave it unattended. Do not under any circumstances do this as they would then be free to do any activity they wish on your machine and network.
Some files added to your machine by the scammer may be detected by the AV security software. They may act like this is an error and the file is innocent. If you have initiated a remote connection and the controller creates a file on your machine which is detected by the security software, we recommend ceasing the interaction as detailed below.
The following steps should be performed if you believe you are being scammed as part of a tech support scam.
If the machine is connected via a network cable, the easiest way is to unplug it. If the machine is connected via Wi-Fi, there may be a physical switch that can be used to disconnect it. If there is no physical switch, turn off Wi-Fi through the settings or the computer. It can be powered down by pressing the power button.
Hang up the phone (or end the chat) and do not answer any more calls from that number. The scammer will try to make you believe that the call is legitimate and ask you to reconnect the remote-control software.
If the scammer was controlling your machine, the remote-control software will need to be removed. If the computer was powered down, it can be powered back up, but if a popup is shown asking for permission to allow remote access, do not grant it.
The remote software can usually be removed by using the control panel and add/remove programs. To do this, press the Windows key and then perform a search for ‘remove’ and click on ‘Add or remove programs’.
Sort the programs by install date as shown below and then remove the remote software by clicking on the ‘Uninstall’ button. Keep in mind that the software installed on your computer may appear by a different name, but if you look at what was installed on the same day as the scammer initiated the remote control session, you should be able to identify it.
Some scammers may add exclusions for the files they create on your computer so that they are not detected by the security software. We recommend checking the exclusions and if any are present which were not added by yourself to remove them.
A guide for McAfee customers is available here
After removing any software which was installed, we recommend updating your security software and performing a full scan. This will identify any malicious files created by the scammer such as password stealers and keyloggers.
After performing a full scan, we recommend changing all of your passwords as the scammer may have gathered your credentials while they had access to your computer. It is recommended to do this after performing a full scan as the scammers may have placed a password stealer on the computer and any new passwords you enter may also be stolen.
This blog post contains a number of examples that scammers may use to trick consumers into believing that they may have issues with their devices. If you are experiencing issues with your computer and want to speak to official McAfee support, please reach out via the official channel which is https://service.mcafee.com/.
The McAfee support pages can also be accessed directly via the McAfee Total Protection screen as shown below:
McAfee customers utilizing web protection (including McAfee Web Advisor) are protected from known malicious sites.
The post Technical Support Scams – What to look out for appeared first on McAfee Blog.
With the recent demise of several popular “proxy” services that let cybercriminals route their malicious traffic through hacked PCs, there is now something of a supply chain crisis gripping the underbelly of the Internet. Compounding the problem, several remaining malware-based proxy services have chosen to block new registrations to avoid swamping their networks with a sudden influx of customers.
Last week, a seven-year-old proxy service called 911[.]re abruptly announced it was permanently closing after a cybersecurity breach allowed unknown intruders to trash its servers and delete customer data and backups. 911 was already akin to critical infrastructure for many in the cybercriminal community after its top two competitors — VIP72 and LuxSocks — closed or were shut down by authorities over the past 10 months.
The underground cybercrime forums are now awash in pleas from people who are desperately seeking a new supplier of abundant, cheap, and reliably clean proxies to restart their businesses. The consensus seems to be that those days are now over, and while there are many smaller proxy services remaining, few of them on their own are capable of absorbing anywhere near the current demand.
“Everybody is looking for an alternative, bro,” wrote a BlackHatForums user on Aug. 1 in response to one of many “911 alternative” discussion threads. “No one knows an equivalent alternative to 911[.]re. Their service in terms of value and accessibility compared to other proxy providers was unmatched. Hopefully someone comes with a great alternative to 911[.]re.”
Among the more frequently recommended alternatives to 911 is SocksEscort[.]com, a malware-based proxy network that has been in existence since at least 2010. Here’s what part of their current homepage looks like:
The SocksEscort home page says its services are perfect for people involved in automated online activity that often results in IP addresses getting blocked or banned, such as Craigslist and dating scams, search engine results manipulation, and online surveys.
But faced with a deluge of new signups in the wake of 911’s implosion, SocksEscort was among the remaining veteran proxy services that opted to close its doors to new registrants, replacing its registration page with the message:
“Due to unusual high demand, and heavy load on our servers, we had to block all new registrations. We won’t be able to support our proxies otherwise, and close SocksEscort as a result. We will resume registrations right after demand drops. Thank you for understanding, and sorry for the inconvenience.”
According to Spur.us, a startup that tracks proxy services, SocksEscort is a malware-based proxy offering, which means the machines doing the proxying of traffic for SocksEscort customers have been infected with malicious software that turns them into a traffic relay.
Spur says SocksEscort’s proxy service relies on software designed to run on Windows computers, and is currently leasing access to more than 14,000 hacked computers worldwide. That is a far cry from the proxy inventory advertised by 911, which stood at more than 200,000 IP addresses for rent just a few days ago.
Image: Spur.us
SocksEscort is what’s known as a “SOCKS Proxy” service. The SOCKS (or SOCKS5) protocol allows Internet users to channel their Web traffic through a proxy server, which then passes the information on to the intended destination. From a website’s perspective, the traffic of the proxy network customer appears to originate from a rented/malware-infected PC tied to a residential ISP customer, not from the proxy service customer.
These services can be used in a legitimate manner for several business purposes — such as price comparisons or sales intelligence — but they are massively abused for hiding cybercrime activity because they make it difficult to trace malicious traffic to its original source.
The disruption at 911[.]re came days after KrebsOnSecurity published an in-depth look at the long-running proxy service, which showed that 911 had a history of incentivizing the installation of its proxy software without user notice or consent, and that it actually ran some of these “pay-per-install” schemes on its own to guarantee a steady supply of freshly-hacked PCs.
That story also showed once again that the people who are building and leasing these botnets are surprisingly easy to identify in real life, particularly given that they operate malware-based anonymity services that enable a great deal of cybercrime activity.
Such was the case again with SocksEscort. Hilariously, the common link that exposed the real-life identities of the people running this SOCKS service was that they all worked for the same online shoe store.
SocksEscort[.]com was originally registered to the email address “michdomain@gmail.com,” which according to DomainTools.com was used to register a handful of related domains, including its previous incarnation — super-socks[.]biz. Cached versions of the site show that in 2010 the software which powers the network was produced with a copyright of “Escort Software.”
Super-socks[.]biz came online around the same time as another domain registered to that “michdomain” email: ip-score[.]com, which soon became shorthand on several cybercrime forums for a service that could tell visitors whether their Internet address — or more precisely, the proxy they were using — was flagged by any security software or services as compromised or malicious.
IP-score offered a revenue sharing program for websites that chose to embed its IP-scoring code, and the copyright on that userbar program was “Angry Coders.”
A review of the Internet addresses historically used by Super-socks[.]biz and SocksEscort[.]com reveals that these domains at various times over the years shared an Internet address with a small of other domains, including angrycoders[.]net, iskusnyh[.]pro, and kc-shoes[.]ru.
Cached copies of angrycoders[.]net from the Wayback Machine don’t reveal much about this particular group of irate programmers, but a search on the domain brings up several now-dormant listings for an Angry Coders based in Omsk, a large city in the Siberian region of Russia. The domain was registered in 2010 to an Oleg Iskushnykh from Omsk, who used the email address iboss32@ro.ru.
According to Constella Intelligence [currently an advertiser on KrebsOnSecurity], Oleg used the same password from his iboss32@ro.ru account for a slew of other “iboss” themed email addresses, one of which is tied to a LinkedIn profile for an Oleg Iskhusnyh, who describes himself as a senior web developer living in Nur-Sultan, Kazakhstan.
Iskusnyh’s Github profile shows he has contributed code to a number of online payment-related technologies and services, including Ingenico ePayments, Swedbank WooCommerce, Mondido Payments, and Reepay.
The various “iboss” email accounts appear to have been shared by multiple parties. A search in Constella’s database of breached entities on “iboss32@gmail.com” reveals someone using the name Oleg Iskusnyh registered an online profile using a phone number in Bronx, New York. Pivoting on that phone number — 17187154415 — reveals a profile exposed in the breach at sales intelligence firm Apollo with the first name “Dmitry” who used the email address chepurko87@gmail.com.
That email is connected to a LinkedIn profile for a Dmitry Chepurko in Pavlodar, Kazakhstan. Chepurko’s resume says he’s a full stack developer, who most recently worked in the Omsk offices of a German shoe company called KC Shoes (the aforementioned kc-shoes.ru]. Chepurko’s resume says before that he worked on his own for a decade using the freelancing platform Upwork.
The Upwork profile listed in Chepurko’s LinkedIn C.V. is no longer active. But that same now-defunct Upwork account link is still listed as the profile of a “Dmitry C.” in an UpWork profile page for the Angry Coders team in Omsk, Russia.
The UpWork profile page for the Angry Coders programming team from Omsk, RU.
Who is the “Alexander S.” listed above under the “Agency members” heading in the Upwork profile for Angry Coders? Historical DNS records from Farsight Security show angrycoders.net formerly included the subdomain “smollalex.angrycoders[.]net”.
A simple Internet search on “kc-shoes” reveals a Github account for a user from Omsk with the first name Alexander and the account name “Smollalex.” Alexander’s Github account indicates he has contributed code to the kc-shoes website as well.
Constella’s service shows that “Smollalex” was a favorite handle chosen by an Alexandr Smolyaninov from Omsk. The Smollalex Github account associates this individual with a company in Omsk that sells parts for oil and gas pipelines.
That shoes are apparently the common link among the Angry Coders responsible for SocksEscort is doubly amusing because — at least according to the posts on some cybercrime forums — one big reason people turn to these proxy services is for “shoe botting” or “sneaker bots,” which refers to the use of automated bot programs and services that aid in the rapid acquisition of limited-release, highly-sought-after designer athletic shoes that can then be resold at huge markups on secondary markets.
It’s not clear if the Angry Coders team members remain affiliated with SocksEscort; none of them responded to requests for comment. There were certain connections made clear throughout the research mentioned above that the Angry Coders outsourced much of the promotion and support of their proxy service to programmers based in India and Indonesia, where apparently a large chunk of its customers currently reside.
Further reading:
July 29, 2022: 911 Proxy Service Implodes After Disclosing Breach
July 28, 2022: Breach Exposes Users of Microleaves Proxy Service
July 18, 2022: A Deep Dive Into the Residential Proxy Service ‘911’
June 28, 2022: The Link Between AWM Proxy & the Glupteba Botnet
June 22, 2022: Meet the Administrators of the RSOCKS Proxy Botnet
Sept. 1, 2021: 15-Year-Old Malware Proxy Network VIP72 Goes Dark
