What to Do If You’re Caught Up in a Data Breach

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It happens with more regularity than any of us like to see. There’s either a headline in your news feed or an email from a website or service you have an account with—there’s been a data breach. So what do you do when you find out that you and your information may have been caught up in a data breach? While it can feel like things are out of your hands, there are actually several things you can do to protect yourself. 

Let’s start with a look at what kind of information may be at stake and why crooks value that information so much (it’s more reasons than you may think). 

What can get exposed in a data breach?  

The fact is that plenty of our information is out there on the internet, simply because we go about so much of our day online, whether that involves shopping, banking, getting results from our doctors, or simply hopping online to play a game once in a while.  

Naturally, that means the data in any given breach will vary from service to service and platform to platform involved. Certainly, a gaming service will certainly have different information about you than your insurance company. Yet broadly speaking, there’s a broad range of information about you stored in various places, which could include:  

Username and password 
E-mail address 
Phone numbers and home address 
Contact information of friends and family 
Date of birth 
Driver’s license number 
Credit card and debit card numbers, bank account details 
Purchase history and account behavior history 
Patient information (in the case of healthcare breaches) 
Social Security Number or Tax ID Number 

As to what gets exposed and when you might find out about it, that can vary greatly as well. One industry research report found that 60% of breaches were discovered in just days from the initial attack while others could take months or even longer to detect. Needless to say, the timeline can get rather stretched before word reaches you, which is a good reason to change your passwords regularly should any of them get swept up in a breach. (An outdated password does a hacker no good—more on that in a bit.) 

What do crooks do with this kind of information? 

The answer is plenty. In all, personal information like that listed above has a dollar value to it. In a way, your data and information are a kind of currency because they’re tied to everything from your bank accounts, investments, insurance payments—even tax returns and personal identification like driver’s licenses.  

With this information in hand, a crook can commit several types of identity crime—ranging from fraud to theft. In the case of fraud, that could include running up a bill on one of your credits cards or draining one of your bank accounts. In the case of theft, that could see crooks impersonate you so they can open new accounts or services in your name. Beyond that, they may attempt to claim your tax refund or potentially get ID issued in your name as well. 

Another possibility is that a hacker will simply sell that information on the dark marketplace, perhaps in large clumps or as individual pieces of information that go for a few dollars each. However it gets sold, these dark-market practices allow other fraudsters and thieves to take advantage of your identity for financial or other gains.  

Most breaches are financially motivated, with some researchers saying nearly 90% of breaches are about the money. However, we’ve also seen hackers simply dump stolen information out there for practically anyone to see. The motivations behind them vary, yet could involve anything from damaging the reputation of an organization to cases of revenge.   

Noteworthy examples of data breaches 

A list of big data breaches is a blog article of its own, yet here’s a quick list of some of the largest and most impactful breaches we’ve seen in recent years: 

Facebook – 2019: Two datasets leaked the records of more than 530 million users, including phone numbers, account names, Facebook IDs, and more. 
Marriott International (Starwood) – 2018. Leakage of 500,000 guest names, emails, actual mailing addresses, phone numbers, passport numbers, Starwood Preferred Guest account information, date of birth, and information about stays. 
Equifax – 2017. Approximately 147 million records, including name, address, date of birth, driver’s license numbers, and Social Security Numbers were leaked, as well as credit card information for a further 200,000 victims. 

Needless to say, it’s not just the big companies that get hit. Healthcare facilities have seen their data breached, along with the operations of popular restaurants. Small businesses find themselves in the crosshairs as well, with one report stating that 43% of data leaks target small businesses. Those may come by way of an attack on where those businesses store their records, a disgruntled employee, or by way of a compromised point-of-sale terminal in their store, office, or location. 

In short, when it comes to data breaches, practically any business is a potential target because practically every business is online in some form or fashion. Even if it’s by way of a simple point-of-sale machine. 

What to do if you think your information may have been exposed by a breach 

When a business, service, or organization falls victim to a breach, it doesn’t always mean that you’re automatically a victim too. Your information may not have been caught up in it. However, it’s best to act as if it was. With that, we strongly suggest you take these immediate steps. 

1. Change your passwords and use two-factor authentication 

Given the possibility that your password may be in the hands of a hacker, change it right away. Strong, unique passwords offer one of your best defenses against hackers. Update them regularly as well. As mentioned above, this can protect you in the event a breach occurs and you don’t find out about it until well after it’s happened. You can spare yourself the upkeep that involves a password manager that can keep on top of it all for you. If your account offers two-factor authentication as part of the login process, make use of it as it adds another layer of security that makes hacking tougher.  

2. Keep an eye on your accounts 

If you spot unusual or unfamiliar charges or transactions in your account, bank, or debit card statements, follow up immediately. That could indicate improper use. In general, banks, credit card companies, and many businesses have countermeasures to deal with fraud, along with customer support teams that can help you file a claim if needed. 

3. Sign up for an identity protection service 

If you haven’t done so already, consider signing up for a service that can monitor dozens of types of personal information and then alert you if any of them are possibly being misused. Identity protection such as ours gives you the added benefit of a professional recovery specialist who can assist with restoring your affairs in the wake of fraud or theft, plus up to $1 million in insurance coverage 

What if I think I’m the victim of identity theft? 

Our advice is to take a deep breath and get to work. By acting quickly, you can potentially minimize and even prevent any damage that’s done. With that, we have two articles that can help guide the way if you think you’re the victim of identity theft, each featuring a series of straightforward steps you can take to set matters right: 

Top Signs of Identity Theft 
How to Report Identity Theft to Social Security 

Again, if you have any concerns. Take action. The first steps take only minutes. Even if the result is that you find out all’s well, you’ll have that assurance and you’ll have it rather quickly. 

The post What to Do If You’re Caught Up in a Data Breach appeared first on McAfee Blogs.

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Technology’s contributions toward safety in healthcare

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This blog was written by an independent guest blogger.

Technology in healthcare has the potential to make all the difference in terms of safety outcomes. Right now, modern tech is pushing the envelope of what is possible in the doctor’s office and the patient’s home, as telehealth and artificial intelligence transform the landscape of medical care.

But technology isn’t always safe. Experts predict that the healthcare industry will face two to three times more cyberattacks than other industries, making cybersecurity an essential aspect of modern medicine. As we watch ransomware and other malicious cyberattacks disrupt global trade, it’s easy to remember a world less vulnerable to digital threats.

However, technology ultimately is doing more good than bad in healthcare. Tech’s contributions toward safety have revolutionized care accessibility, reach, and potential. In turn, we can look forward to safer treatments and better patient outcomes.

These are some of the most promising contributions of tech in producing more excellent healthcare safety.

Connecting patients with accessible care

Telehealth has been a central aspect of modern care, bridging the needs of patients with safe solutions during the COVID-19 pandemic. Telehealth has proven to be immensely popular, with 65% of consumers now expecting to use it more even after the pandemic. This widespread utilization of telehealth would have been impossible without advancing technology.

Innovations from 5G networks to Internet of Things (IoT) devices are transforming how we connect and assemble data networks, in turn enabling new medical solutions. These innovations power information systems, a market expected to reach $39.7 billion in value by 2025. The value comes in through the power of these systems to collect, categorize, and assess information — all vital parts of any healthcare procedure.

Information systems and the experts that manage them both create and protect vast amounts of valuable healthcare data. With all this information stored and secured through cloud services, patients can be monitored and treated remotely.

For instance, the Michael J. Fox Foundation for Parkinson’s Research is developing web-based sensors on the Internet of Things that can track and report patient movement data and measure severity. This will allow medical professionals to gain a better understanding of their patient’s condition and how to treat it.

By connecting people with care wherever they are, tech is contributing to a safer world. Telehealth means patients don’t have to risk exposure to COVID-19 as often. Information systems are connecting patients and providers with data. And connected devices are improving medical understanding.

The more data care providers have, the better equipped they are to give patients accessible solutions designed to meet their personal needs.

Enhancing diagnostic and treatment potential

When it comes to improving safety, few technological innovations have contributed more than artificial intelligence. This category of computing now allows for all kinds of incredible processes, from machine learning to predictive analytics. AI has enhanced the medical field, given surgeons a useful tool, and revolutionized diagnostic potential.

The power of AI comes in its ability to assist us in our most grueling tasks. For instance, AI has given surgeons robotic assistants like the Da Vinci Surgical System. This robot gives the surgeon magnified vision and built-in tremor filtration that makes any surgery a more risk-free process. With these features, Da Vinci has already enhanced the safety of more than seven million procedures.

AI also excels in diagnosing conditions. CureMetrix in San Diego, for example, has developed a system that assists radiologists in analyzing mammograms. Their tech uses machine learning algorithms paired with computer vision to compare imagery. From its database of examples, the system can then detect breast cancer up to six years earlier than a human professional with as much as a 70% reduction in false positives.

With such promising safety features built into the technological revolution, the health and well-being of humanity can only improve. This might make our bodies safer, but what about our data?

Fortunately, tech has answers for that, too.

Improving security standards

Technology has given the healthcare industry a plethora of safety improvements. The benefits are clear from more equitable, accessible care to electronic medical records like those that helped scientists track and combat the coronavirus. At the same time, however, connected databases of valuable medical data represent a big risk.

This is where AI comes in. Through machine learning functions, AI cybersecurity systems are capable of comparing calls on operating systems to search for anomalies. If a problematic instance is found, the system can classify and flag the call, allowing system administrators to lock out the offender.

Fortunately, the advancement of AI has only improved these functions. Machine learning means systems can analyze vast amounts of data sets, evaluate examples of malicious attacks, and adapt to fight them. In turn, the security of medical data is enhanced.

Additionally, blockchain technology is emerging as a powerful contender in the battle for cybersecurity. These decentralized data systems lock information behind linked cryptographic hash functions. This means that for a hacker to break in, they have to use serious computing power. For storing and recording medical data safely, blockchain just might be the future.

These are just a tiny fraction of the contributions technology has made in healthcare. In the future, cloud data systems, AI diagnostics, and blockchain will all play a larger role in promoting public safety. Accessibility and quality of care will improve as a result.

For now, the role of tech in healthcare cybersecurity is one to watch. Machine learning and blockchain will battle it out for the position of the biggest contributor to healthcare safety. Whichever wins, humanity is the better for it.

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